Privacy Policy

Last updated: May 24, 2026

PLINC manages this store and this website, including the data, content, features, tools, products, and services, to provide you, the customer, with a curated shopping experience (the “Services”). PLINC uses Shopify technology to provide you with the Services. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction through the Services, or when you communicate with us by any other means. In the event of a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy shall prevail with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand how your personal information is collected, used, and disclosed, in accordance with the terms of this Privacy Policy.

Personal information we collect or process

When we use the term "personal information," we mean any data that identifies you or that can reasonably be linked to you or another person. Personal information does not include data collected anonymously or data that has been de-identified, such that it cannot identify you or be reasonably linked to you. We may collect or process the following categories of personal information—including inferences drawn from such information—depending on how you interact with the Services, where you reside, and what is permitted or required by applicable law:

  • Contact details, including your name, address, billing address, shipping address, phone number, and email address.
  • Financial information, including credit card numbers, debit card numbers, and financial account information; payment card details; financial account data; transaction details; payment method; payment confirmation; and other payment-related information.
  • Account information, including your username, password, security questions, preferences, and settings.
  • Information about transactions, including items you view, add to your cart, save to your wish list or purchase, return, exchange, or cancel, as well as your previous transactions
  • Communications with us, including the information you provide in your communications with us, for example, when submitting a complaint to customer service.
  • Device information, including information about your device, browser, or network connection, your IP address, and other unique identifiers.
  • Information about your use of the Services, including details regarding your interaction with them, such as how and when you use or browse them.

Sources of personal information

We may collect personal information from the following sources:

  • Directly from you, including when you create an account, visit or use the Services, contact us, or provide us with your personal information by any other means.
  • Automatically through the Services, including information from your device when you use our products or services or visit our websites, as well as through the use of cookies and similar technologies;
  • From our service providers, including when we engage them to implement certain technologies or when they collect or process your personal information on our behalf;
  • From our partners or other third parties.

How We Use Your Personal Information

Depending on how you interact with us or which Services you use, we may use your personal information for the following purposes:

  • To provide, customize, and improve the Services. We use your personal information to provide you with the Services, which includes fulfilling the contract we have with you, processing your payments, managing your orders, remember your preferences and the items you are interested in, send you account-related notifications, process purchases, returns, exchanges, or other transactions, create, maintain, and manage your account, arrange shipping, facilitate returns and exchanges, allow you to post reviews, and offer you a personalized shopping experience, such as recommending products related to your purchases. This may include using your personal information to personalize and improve the Services.
  • Marketing and advertising. We use your personal information for marketing and promotional purposes, such as sending you commercial, advertising, and promotional communications via email, text message, or regular mail, as well as showing you online ads for products or services on the Services themselves or on other websites, including based on items you have previously purchased, added to your cart, or other activities you have performed on the Services.
  • Security and Fraud Prevention. We use your personal information to authenticate your account, provide a secure shopping and payment experience, detect, investigate, or take action against potential fraudulent, illegal, dangerous, or malicious activities, protect public safety, and ensure the security of our services. If you choose to use the Services and register an account, you are responsible for keeping your login credentials confidential. We strongly recommend that you do not share your username, password, or other information with anyone.
  • Communications with you. We use your personal information to provide customer service, respond to your requests, deliver services to you effectively, and maintain our business relationship with you.
  • Legal reasons. We use your personal information to comply with applicable laws or respond to valid legal processes, including requests from law enforcement agencies or government authorities, as well as to investigate or participate in civil discovery, potential or actual litigation, or other contentious legal proceedings, and to enforce or investigate potential violations of our terms or policies.

How We Share Personal Information

Under certain circumstances, we may disclose your personal information to third parties for legitimate reasons, in accordance with this Privacy Policy. Such circumstances may include:

  • With Shopify, vendors, and other third parties that provide services on our behalf (such as IT management, payment processing, data analytics, customer service, cloud storage, order management, and shipping).
  • With business and marketing partners to provide marketing services and show you advertisements. For example, we use Shopify to support personalized advertising through third-party services, based on your online activity with various merchants and websites. Our business and marketing partners will use your information in accordance with their own privacy notices. Depending on where you live, you may have the right to ask us not to share information about you for personalized advertising and marketing purposes based on your online activity with various merchants and websites.
  • When you instruct us, request, or otherwise consent to the disclosure of certain information to third parties—for example, to send you products or through the use of social media widgets or login integrations.
  • With our affiliates or, more generally, within our corporate group.
  • In connection with a business transaction, such as a merger or insolvency proceeding, to comply with applicable legal obligations (including responding to subpoenas, search warrants, or other similar requests), to enforce the Terms of Service or relevant policies, and to protect or defend the Services, our rights, and the rights of our users or other individuals.

Integration with Shopify

The Services are hosted on Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you. In order to provide and improve the Services, the information you submit to the Services will be transmitted to and shared with Shopify and third parties that may be located in countries other than your own. In addition, to help protect, develop, and improve our business, we use certain advanced features of Shopify that incorporate data and information obtained from your interactions with our store, with other merchants, and with the Shopify platform itself. To provide these advanced features, Shopify may use personal information collected about your interactions with our store, with other merchants, and with the Shopify platform itself. In these circumstances, Shopify is responsible for the processing of your personal information, including responding to your requests to exercise your rights regarding the use of such information for these purposes. For more information on how Shopify uses your personal information and the rights you may have, please see Shopify’s Consumer Privacy Policy. Depending on where you reside, you may exercise certain rights regarding your personal information here [Link to Shopify’s privacy portal].

Third-party websites and links

The Services may include links to websites or other online platforms operated by third parties. If you access links that lead to sites not affiliated with or controlled by us, we recommend that you review their privacy and security policies and other terms and conditions. We do not guarantee or assume responsibility for the privacy or security of such sites, including the accuracy, completeness, or reliability of the information they contain. Information you provide in public or semi-public spaces—including information you share on third-party social media platforms—may also be visible to other users of the Services and to users of such third-party platforms, with no restrictions on its use by us or third parties. The inclusion of such links does not in itself imply any endorsement of the content of those platforms or of their owners or operators, unless expressly stated within the Services themselves.

Data on minors

The Services are not intended for use by minors, and we do not knowingly collect personal information from minors under the applicable laws in your jurisdiction. If you are the parent or legal guardian of a child who has provided us with personal information, you may contact us using the contact information provided below to request its deletion. As of the effective date of this Privacy Policy, we have no actual knowledge that we “share” or “sell” (as those terms are defined in applicable law) personal information from individuals under the age of 16.

Security and Retention of Your Information

Please note that no security measure is perfect or foolproof, and we cannot guarantee "absolute security." In addition, any information you send us may not be secure during transmission. We recommend that you do not use unsecured channels to send us sensitive or confidential information.

The length of time we retain your personal information depends on several factors, such as the need to maintain your account, provide you with the Services, comply with legal obligations, resolve disputes, or enforce other applicable contracts and policies.

Your rights and options

Depending on where you live, you may have some or all of the rights listed below regarding your personal information. However, these rights are not absolute; they may apply only in certain circumstances, and in some cases, we may refuse your request where permitted by law.

  • Right of access. You may have the right to request access to the personal information we hold about you.
  • Right to erasure. You may have the right to request that we erase the personal information we hold about you.
  • Right to rectification. You may have the right to request that we correct any inaccurate personal information we hold about you.
  • Right to data portability. You may have the right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, under certain circumstances and subject to certain exceptions.
  • Managing communication preferences. We may send you promotional emails, and you can opt out of receiving them at any time by using the unsubscribe link provided in our emails. If you opt out, we may still send you non-promotional emails, such as those related to your account or orders you have placed.

You may exercise any of these rights at the locations indicated within the Services or by contacting us using the contact details provided below. For more information about how Shopify uses your personal information and the rights you may have—including those related to data processed by Shopify—please visit https://privacy.shopify.com/en.

We will not discriminate against you for exercising any of these rights. We may need to verify your identity before we can process your requests, as permitted or required by applicable law. In accordance with applicable law, you may designate an authorized representative to submit requests on your behalf to exercise your rights. Before accepting a request submitted by a representative, we will require the representative to provide proof that you have authorized them to act on your behalf, and we may need you to verify your identity directly with us. We will respond to your request within a reasonable timeframe, as required by applicable law.

Complaints

If you have any complaints about how we handle your personal information, please contact us using the contact details provided below. Depending on where you live, you may have the right to appeal our decision by contacting us using the contact details provided below, or to file a complaint with your local data protection authority.

International transfers

Please note that we may transfer, store, and process your personal information outside the country where you reside.

If we transfer your personal information outside the European Economic Area (EEA) or the United Kingdom, we will use recognized transfer mechanisms, such as the European Commission’s Standard Contractual Clauses (SCCs) or any equivalent contract issued by the competent UK authority, as applicable, unless the transfer is to a country that has been recognized as providing an adequate level of protection.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes in our practices or for operational, legal, or regulatory reasons. We will post the updated version of this Privacy Policy on this website, update the "Last Updated" date, and notify you of the changes as required by applicable law.

Contact

If you have any questions about our privacy practices or this Privacy Policy, or if you wish to exercise any of your rights, please call us at , send us an email at hola@plinc.cr, or contact us at San Vicente Del BCR 150 N and 50 W, third house on the right (white and gray), Moravia, 11401, CR